SMS alerts

If a delay occurs in a clinic before a patient arrives, the patient is notified of the delay with real-time texting from the Xecan App automatically.

Long wait time is one of most frequently noted factors related to patient dissatisfaction according to clinic surveys. Xecan’s Smart Technology reduces that wait time in clinics for patients awaiting daily treatment. If a delay occurs in a clinic before a patient arrives, the patient is notified of the delay with real-time texting from the Xecan App automatically. Upon arriving at the clinic, the patient is greeted with the approximate wait time so that smart decisions can be made to avoid those long, anxious wait times. Therefore patient satisfaction can be improved.